We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed with attention to detail, ensuring that your wardrobe essentials arrive in pristine condition. Our streamlined logistics system allows us to handle a diverse range of apparel, from everyday basics to statement pieces, with the same level of precision. Whether you're refreshing your casual wear or updating your formal collection, our team works diligently to prepare your items for dispatch within the promised timeframe.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Delivery times vary based on your location and the shipping method selected. While we strive to meet estimated delivery windows, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we monitor all shipments closely to minimize disruptions and keep you informed of any significant updates regarding your order's progress.
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. The applicable fees are automatically calculated at checkout based on your order's total value and destination. For time-sensitive deliveries, we recommend placing your order well in advance, as expedited shipping services are not currently available. Our transparent pricing structure ensures no hidden charges, allowing you to shop with confidence.
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving international trade regulations, certain destinations may experience temporary service suspensions. During checkout, our system will automatically verify your address's eligibility. For inquiries about specific locations not listed or future expansion plans, please contact our customer support team for personalized assistance.
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our integrated tracking system provides real-time updates from dispatch to delivery. For convenience, you can also access this information anytime by logging into your account and viewing your order history. Should you encounter any discrepancies in tracking information, our support team is ready to investigate and provide clarification.
While we partner with reliable carriers, occasional delivery exceptions may occur. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking details for any alerts. For unresolved cases, contact us immediately at [email protected] with your order number and relevant details. Our dedicated team will initiate a trace with the carrier and keep you updated throughout the resolution process, including replacement or refund options when appropriate.
International shipments may be subject to customs clearance procedures and additional charges imposed by the destination country. These fees, including import duties, taxes, or handling charges, are the responsibility of the recipient and are not included in our shipping costs. We declare all packages accurately according to international shipping regulations. For specific information about potential charges in your country, we recommend consulting your local customs office before placing your order to avoid unexpected costs upon delivery.
